Water Damage Restoration Service in Poughkeepsie, NY
At 1st Call Restoration, we're passionate about offering thorough water damage restoration services to property owners in Hopewell Junction, NY. If you've experienced flooding in your home or business, our professionals are ready to help you protect your investment. Our team will work in a meticulous manner to eliminate health hazards and remove signs of water damage. We'll make sure your property retains its structural integrity.
A Customer-Centered Approach
Our team takes pride in being friendly, punctual, and sensitive. We approach each project with a great attention to detail, and we provide estimates that clearly explain our charges. Our technicians have taken part in extensive training. We know how to use proper restoration equipment, and we employ efficient techniques in order to complete jobs promptly. You can rely on us to treat your property and possessions with care.
When you need to hire a water damage restoration service, consider 1st Call Restoration. We're dedicated to meeting the needs of customers in Hopewell Junction and the surrounding areas. Call us today to schedule an appointment.
Mike Hogan Owner
Whether it be Mold,Asbestos or Water Damage call Mike at First Call Restoration.
Mike and all his staff are NYSDOL Licensed in Mold Remediation and Asbestos Abatement.
In addition,Mike holds 15 other Certifications,Hygienist,Mold and Asbestos Assessor,Expert Witness among others. First Call has been named Affiliate of the Year twice
by the Dutchess County of Realtors. Mike is also in charge of Coordinating with Rebuilding Dutchess,who repair and renovate homes for the elderly and veterans.
Responsive, attentive and on time - thank you!!
- Lisa Kaplan. 5/26/2020
First Call Restoration as a whole was phenomenal, they were at my house within an hour of my water heater bursting. I would definitely recommend First Call Restoration to anyone that was in need of the service. Mark from first call was as professional as professional gets. I could tell from the moment he walked in my door that he was passionate about his job and cared about making sure my house was safe for my family. If I had a question I was told not to hesitate to call him, and when I called he always answered or got back to me quickly. He was extremely informative and knowledgeable about the situation. Thank you First Call and thank you Mark.
- joe politi. 5/13/2020
A breeze to work with, Mike and his team handle all the heavy lifting and have delivered for us on projects time and time again
- frank algier. 4/25/2020
Mike and his team (which includes his son) were very courteous and professional. This was not just any other job for them - it was carried out by people who care and are compassionate. I put my daughter's health in their hands, and they rose to the occasion.
- Karan Trehan. 2/16/2020
I got 5 estimates for this job. I would have gotten 6, but that company took days to get back to me, so I didn't bother with them. Mike from First Call was great. He was very personable and informative. The estimate was detailed, with costs for each aspect of the job clearly listed. The price was fair. I didn't feel like I was being exploited. Based on my experiences with the other companies, I can only recommend Mike and First Call Restoration.
- Cindy Weiss. 2/5/2020
After hours on the eve of a holiday, I experienced severe water damage to my hardwood flooring which seeped to a finished basement below. First Call Restoration was onsite the next day, provided a thorough assessment, documented and removed all damaged areas and materials. The technicians completed the work efficiently, with utmost respect to my family and my home. First Call Restoration eased a stressful situation, and worked with my claim adjuster to help restore my home.
- Susan Jordan. 0/2/2020
The team at First Call is terrific. They worked efficiently, they showed up on time and worked professionally. Every one of the team knew his business and why what they were doing is so important. When small changes in the original plan came up, they accommodated the changes without any fuss. I would definitely use them for other projects I may have in the future.
- Steven Kushner. 7/14/2019
Highly recommend First Call Restoration. Professional, responsive and conscientious.
- Stephen Saland. 3/11/2019
First Call was excellent right from the beginning when I called concerning a mold issue in my house. Janice took the time to answer my initial questions the first time that I called with no preasure to commit to contracting with First Call. She referred me to Mike the owner when I had questions that she thought he was better suited to answer. Mike was great from beginning to end. The technicians that performed the work were also very nice and accommodating. My wife and I were very concerned about the mold problem that we had in our house and First Call took us through the remediation process with patience and professionalism. We highly recommend First Call Restoration.
- Joe & Cathy Monteleone. 2/24/2019
We came gone from vacation to find our hot water had spit water all over the closet. We had tricolor mold from floor to ceiling and the floor under the water heater was spongy. Called First Call at the suggestion of our insurance adjuster and were really impressed with their work. Their team came in, dried up the water, vented the moldy air outside so our inside air quality was mold free. The office staff was kind and caring with all our questions and concerns. We got our room back in good time and were certainly happy with the service we received. We would never call anyone else should the need ever arise again.
- Barbara Masterson. 2/11/2019
At a particularly overwhelming and stressful point in time, Nick stepped in with a calm, compassionate, and focused demeanor. Nick and Alex spent hours upon hours moving the belongings they could save and carefully discarding those they could not. Always available to answer questions, sometimes the same questions more than once because this event had not really set in yet, Nick was patient and understanding in providing guidance and direction. At the end of the project, I felt confident that my home was clean and dry. Thank you for your personal and caring attention to our home. I wholeheartedly recommend First Call Restoration.